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We love hearing from you!

We love hearing from you!

Whether email, snail mail, or a call our customer care team is here to chat whenever you need!

Our favorite mail though is to learn more about the special memories that have become more than a million Moments with Moonglow!

Whether email, snail mail, or a call our customer care team is here to chat whenever you need!

Our favorite mail though is to learn more about the special memories that have become more than a million Moments with Moonglow!

SEND A MESSAGE TO THE MOON

Have a question, a memory to share, or just want to say hey? Send our customer care team an email now and we will be back to you soon!

FAQ

How Do I Use My Rewards Towards My Purchase?

Make sure you are logged in to your account before checkout if you would like to apply your Moon Points towards your purchase. During checkout expand the 'Order Summary' section by clicking on the downward facing arrow. This will then show you the moon point slider that allows you to allocate your reward points towards your purchase.

My Moon Isn't Glowing?

The glow of our moons comes from the absorption of light allowing them to glow in the dark. Hold your moon face up to a light source to allow it time to recharge so it. may glow bright again.

Can You Ship to Me?

Moonglow ships world wide and offers many shipping, duties, and delivery options to make sure that you receive your Moment in time! Please review our country specific policies HERE +

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